Legal
Terms of service.
The rules for using this website. Your actual work with us is governed by the proposal you sign, not by this page.
The short version.
This page covers the website at etchmarketingservices.com. If you become a client, a written proposal and agreement will set out what we are doing, what it costs and who owns what. That document governs the work. Nothing on this website is a contract or an offer, and nothing here overrides what you have signed.
Using this site.
You are welcome here. Please do not attempt to break into it, scrape it at a volume that degrades it for other people, or use the contact form to send unsolicited sales pitches. That form goes to a real inbox belonging to two people.
What is ours.
The design of this site, its written content, the Etch name and the Etch mark belong to Etch Marketing Services. The screenshots of client work shown on this site are used with the permission of those clients and remain their property. Please do not reuse any of it without asking.
What is yours.
Work we produce for a client belongs to that client, including the working files, on the terms and at the point set out in their agreement, which for most engagements is on final payment. We keep the right to show finished work in a portfolio unless a client asks us not to, and we will always honour that request.
Prices and proposals.
Any figures mentioned on this site describe how we usually charge, not a fixed quote. A price becomes real when it is written into a proposal and you accept it. Third party costs such as printing, postage and advertising spend are passed through at cost with the supplier’s quote attached, and are separate from our fees.
Approvals.
We do not send anything on a client’s behalf without their approval. That applies to email, print, social posts and anything produced with the help of automation. Where a client approves an item, that approval is recorded. Once something has gone to a printer or been delivered to a mailing list, it cannot be recalled, so please read proofs carefully.
Other companies’ platforms.
Running marketing means using services owned by other people, such as email platforms, social networks, advertising systems and accounting software. Those services have their own terms and their own outages, pricing and policy changes. We will tell you which ones your work depends on, but we do not control them and cannot be responsible for what they do.
Links.
Where this site links somewhere else, we are not responsible for what is on the other end.
The website itself.
This site is provided as it is. We work to keep it accurate and available, but we do not guarantee it will be free of errors or never go offline, and we are not liable for losses arising from your use of the website. This paragraph is about the website. It does not limit what we owe a client under a signed agreement.
Which law applies.
These terms are governed by the law of the State of Tennessee, and any dispute about them belongs in the courts of Williamson County, Tennessee.
Changes.
We may update this page, and the date at the top will change when we do.
Contact.
Etch Marketing Services, Brentwood, Tennessee. jessica@etchmarketingservices.com, 615.400.7446.
Ready to talk about the actual work?
Two sentences about what needs to change is plenty.