Services/AI services/AI workflows & automation
Workflows that run themselves.
Every business has jobs that happen the same way every time: reply to the new lead, add them to the CRM, send the reminder, ask for the review, build the weekly report. We turn those into workflows that run on their own, with AI doing the reading and writing, and a person alerted the moment something needs a human.
- From
- $500 a workflow
- Live in
- About two weeks
- Runs
- Every hour, every day
What is an AI workflow?
A workflow is a chain of steps that runs automatically when something happens, like a form being filled in or a job being marked done. An AI workflow adds steps that can read and write: understanding what a customer asked, drafting a reply, summarizing a call, or pulling the important numbers out of a report.
Work that used to take someone's afternoon happens in seconds, the same way every time, and it doesn't stop at five o'clock.
Workflows we build most.
- Speed to lead. Every new form, call or message texted back within a minute with your booking link, and sent to you
- Follow-up. A friendly nudge when a lead or a quote goes quiet for a day
- Review requests. A text the day after the job, with replies drafted for the reviews that come in
- CRM updates. New contacts, notes and stages filled in without anyone retyping
- Weekly reports. Numbers from every platform gathered and written up every Monday
- Reminders. Appointments, renewals and service-due dates, sent on time
- Inbox sorting. Incoming email read, tagged and sent to the right person
- Content drafts. Posts and emails drafted from new jobs, listings or products, waiting for your yes
How it runs.
- MapWe write the steps down with you, including what should go to a person.
- BuildConnected to your tools and tested on real examples.
- RunLive, with alerts when anything fails or looks unusual.
- ReportRuns, hours saved and results, every month.
What AI workflows cost.
Workflows start at $500 each to build, depending on how many tools they connect. Automation platform and AI usage fees are usually small and paid directly to the provider. We can maintain your workflows month to month, and they come built into the Etch Engine.
Who it’s for.
Home servicesAuto repairDental and medical practicesBuilders and real estateRetailProfessional services
A good fit if:
- Leads wait for a reply after hours or on busy days
- Someone retypes information from one system into another
- Reports take hours to put together
- Follow-ups and review requests depend on someone remembering
From our work.
Southaven Homes runs on workflows like these: every new lead gets a text and an email within about ninety seconds, with a nudge if nobody has followed up in a day; leads from Facebook ads land in its CRM on their own; its email lists sync every day. For a sixteen-location auto service client, a statement of its Facebook ad spend is written and emailed on schedule without anyone touching it.
Questions we get.
What tools do you use for automation?
Zapier, Make, n8n or direct connections, whichever fits your tools and budget, plus AI models like ChatGPT and Claude for the reading and writing. You own the accounts.
What if a workflow makes a mistake?
Each one has rules for what it may do alone and when to stop and ask a person, and it alerts us when something fails. We test on real examples before it runs on its own.
Can workflows text our customers?
Yes, from your business number, within the rules for business texting, and only to people who contacted you or agreed to hear from you.
Do we need an AI audit first?
Not for a single well-defined workflow, like texting new leads back. For anything broader, the audit makes sure we build the right thing first.
How do we know it's working?
Every run is logged, and you get a monthly count of runs, hours saved and anything that needed a person.
We build AI workflows for businesses in Nashville, Brentwood, Franklin, Murfreesboro, Hendersonville, Gallatin, Mt. Juliet, Lebanon, Spring Hill, Columbia, Nolensville, Smyrna, Clarksville, and across Middle Tennessee. Digital marketing in Nashville.
Works well with
Related services.
Find out where AI can save you time.
Two weeks, $500, and a ranked plan with the hours each change saves. Credited toward implementation if you go ahead.